01Jun2019
AETOS cashes in on new First Line Maintenance business
AETOS has won a contract to provide First Line Maintenance (FLM) services for Diebold Nixdorf (Diebold). Since its commencement on March 7, a team of FLM engineers has been responsible for servicing a total of 212 DBS Diebold-ATMs located in the North zone of Singapore. Since then, AETOS has expanded its FLM coverage to include the East zone from May 15; effectively covering 50% of DBS Diebold-ATM network in Singapore.

AETOS FLM engineers will carry out duties such as routine maintenance, troubleshooting, and solving software-related issues in order to eliminate any potential disruption of ATM services stemming from technical issues. Starting June, their deployment will also be enhanced through the use of i-Scheduler – a custom-made software solution developed in partnership with GRG Banking – an industry-first. The system is able to plan deployments faster and more efficiently via advanced algorithms, factoring in variables such as real-time road conditions, duty rosters, and existing maintenance tickets workload. The team will also don EagleGold body-worn cameras for added security and transparency throughout the course of their duties.

“We believe in harnessing technology solutions, such as the i-Scheduler, to achieve optimal deployment of manpower resources and value-add to the services we provide for our clients,” said Mr. Kelvin Ho, General Manager of AETOS Assets Management. “Together with our proven track record in cash-in-transit and self-service banking operations, the FLM business will open up new avenues for partnerships with banks and ATM providers.”
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17 June 2019
AETOS stands vigilant at the Shangri-La Dialogue
AETOS was the event security service provider for the Singapore Police Force at the recent Shangri-La Dialogue, hosted by the International Institute of Strategic Studies (IISS). From 31 May to 2 June, over 350 Auxiliary Police Officers (APOs) and 80 Security Officers (SOs) carried out security screening, access control, and traffic management duties at and around the vicinity of the hotel.

Patrick Koh, Vice President of Sales & Marketing, said “We are pleased to work together again with the Police as the preferred security partner for the Shangri-La Dialogue. The presence of our officers on the ground assures that this significant event can proceed smoothly.”

Initiated in 2002, the Shangri-La Dialogue is a multilateral Asian security forum aimed at fostering defence diplomacy and regional security cooperation. The summit typically hosts ministers, heads of state, and top-ranking defence officials from across Southeast Asia and beyond. Notably, this year’s Dialogue marked the first time since 2011 that a Chinese defence chief has been present.
12 June 2019
AETOS obtains ISO37001 Certification on Anti-Bribery Management Systems
AETOS is the first security and safety service provider in Singapore to obtain the Singapore Standard (SS) ISO 37001 certification for meeting globally recognised anti-bribery good practices.

The ISO 37001 is the first international anti-bribery management system standard designed to help organizations combat bribery risk in their own operations and throughout their global value chains. To obtain the certification, the organisation must implement a series of measures and controls that cover all aspects of an organisation, including top management leadership, commitment and responsibility; financial, procurement and contractual controls; anti-bribery policy, procedures and training; third-party risk assessments and due diligence; reporting, monitoring and investigation procedures.

Mr Alfred Fox, Executive Director and CEO of AETOS Holdings, said, “Integrity forms the foundation of our core values and it defines the way we do business in any part of the world. Working closely with key partners such as Ministry of Home Affairs (MHA) and the Singapore Police Force (SPF), AETOS has always enforced a zero tolerance policy towards bribery and corruption. Being the first security company in Singapore to be certified ISO 37001 compliant is a testament of our commitment to uphold a high standard of corporate governance. Our clients and partners will also have greater confidence when they work with us.”
27 March 2019
AETOS Leadership Transitions
AETOS announced key appointment changes with effect from 1 April 2019.

Retirement of Mr Quek Poh Huat as Board Chairman

With effect from 30 April 2019, Mr Quek Poh Huat will retire from his position as Chairman of AETOS and will be succeeded by Mr. Chiang Chie Foo.

Mr Quek had played an integral role in the formation of AETOS in 2004, bringing together three experienced and matured Auxiliary Police Forces: PSA, ST Kinetics, and Changi International Airport Services. Over the next 15 years since its formation, Mr Quek capably helmed the Board of Directors and had provided excellent guidance to the AETOS management team. With a single-minded focus to grow the business well, AETOS is today a leading security and safety solutions provider in Singapore.

Mr Chiang has many years of experience in public service, having held several key government appointments including Permanent Secretary for Ministry of Defence and Ministry of Education, and Director of Internal Security, Ministry of Home Affairs. He currently chairs the Public Utilities Board, Central Provident Fund and Ascendas India Trust.

Stepping Down of Mr James Tan, Chief Executive Officer, AETOS

Mr. James Tan will step down from his position as Executive Director and Chief Executive Officer of AETOS on 15 April 2019, but he will continue to serve as a senior advisor to parent company Surbana Jurong.

Since Mr James Tan was appointed as AETOS’ CEO in 2011, the company has seen double-digit growth year-on-year, as well as an increase in its workforce from 2,200 officers to over 5,000 officers today. Under Mr Tan’s leadership, AETOS expanded its services to include a diverse range of new offerings, such as security for signature events, technology solutions, cash-in-transit and assets management, and safety consultancy. Mr Tan was also instrumental in the development of AETOS’ very own headquarters, equipped with innovative technologies and facilities to support the enhancement of AETOS’ training and operational capabilities.

With effect from 1 April 2019, Mr Alfred Fox has been appointed as CEO-designate. He will take over as the new CEO of AETOS from 16 April 2019. Prior to his current role as Director for Surbana Jurong (SJ) Defence Services, Mr Fox has served as the former Commander of the 3rd Singapore Division in the Singapore Armed Forces (SAF), leading 20,000 servicemen. His experience in overseeing critical manpower issues for talent recruitment, retention and development as Assistant Chief of Staff (Personnel), will be an asset in solving the key manpower challenges in the security industry. Mr. Fox has also been deployed overseas in Cambodia and Afghanistan to enhance security and defence cooperation.
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